GOLD is Still Here to Help

03/12/2021 Update: Welcome Back!

Since last March, GOLD has closely monitored the COVID-19 pandemic and has taken every precaution to keep our Members and staff safe. As transmission slows, businesses are beginning to re-open their doors to the public, and we feel as though now is the right time for us, too, to welcome our Members back into the branches.

GOLD is happy to announce that beginning Monday, March 15, we're ditching the appointment-only requirement and welcoming you back into our branches.

So, how exactly will this work? Take a look at our plans for what you can expect when visiting one of our branches: 

  • Our highest priority remains serving Members while maintaining a safe environment. Social distancing measures will still be in place and masks or face coverings are required to be worn at all times by staff and Members. 
  • When you arrive, please call the phone number listed outside the branch. One of our team members will assist you and confirm your information over the phone, and then greet you at the door.
  • The number of people inside the branch at one time will be extremely limited. We kindly ask that only Members needing to complete transactions enter the branch. 
  • As an added precaution, plexiglass shields will remain in place, counters and offices will be sanitized in between each Member visit, and extra hand sanitizer will be available if needed.

 We'd like to thank you for your patience and understanding this past year, and are so excited to welcome you back!

Not comfortable visiting us just yet? We completely understand. Remember, you can access your accounts 24/7 through GOLD Online Banking and the GOLD App. 

You Can Rely on Us

GOLD Services and Products Will Remain Available

Limiting in-person social interaction is the key to reducing potential spread of COVID-19. We encourage you to rely on our digital and technology services for your basic banking needs until the threat of the coronavirus has passed:

  • Online Banking- You can use online banking to review your accounts, transfer funds, and make payments. If you are not signed up for an online account click here.
  • Mobile Banking - Members can bank from their mobile device by downloading the GOLD App. The app allows you to do remote check deposit so you can keep funds going into your account. 
  • Loan Applications - You can complete loan applications online or talk to a loan officer and get questions answered over the phone at 484-223-4216. 

Be Cautious and Alert

Protecting Yourself From Scams and Risks

In times like these, a natural reaction may be to withdraw your cash in fear that you won’t be able to access your money. We cannot emphasize enough how dangerous it is to withdraw large amounts of cash to store in your home or elsewhere. The safest way for you to protect yourself and your money is to leave it securely deposited at your credit union, where your funds are federally insured.

Scam artists take advantage of times like these to gain access to bank accounts. Protect yourself by being aware of suspicious emails and text messages. Keep your eyes open for medical supply scams, fraudulent donation sites, or anything else that seems fishy. If it seems like it could be fraud, it probably is, so listen to your gut and don’t provide your personal identification (usernames, passwords, Social Security number, etc.) unless you are dealing with a organization whom you have made the initial contact. Do not click on links or download attachments from unknown email senders, and do not make purchases or donations on any unknown sites.

You are now leaving GOLD Credit Union's website. This site is provided with the sole intent of providing helpful and convenient information for our members. We recommend that you consult the privacy disclosure on all websites before continuing. GOLD Credit Union is not responsible for any content on any other website, and does not represent either the third party or you, the member, if you enter into a transaction.

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