Need to give us more details while chatting with us? You can do so by adding visuals to your question to show us exactly what you're referring to by attaching account-related photos and documents.
Attach a Photo
To attach a photo to your conversation, click the "+" icon to the left of "Type a message." Then select "Photos." You will have the option to select a photo from your recent photos or by taking a new photo. Once you choose the photo you need, it will attach itself to the conversation.
Attach a File
To attach a document to your conversation, follow the same exact steps mentioned above, except this time select "Files." Select the file you need on your device by clicking the "Recents" folder or "Browse" to locate the document you need to send to us. Once you select the file you need, it will attach itself to the conversation.
Attach Transactions, Accounts, and Payments
You can also attach transactions, accounts, and payments to your conversation by following the same steps mentioned previously. This time, though, you'll select one of the applicable icons (Transactions, Accounts, or Payments) and choose one of the detailed items that appears from the listing.